Frequently Asked Questions

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1. What are compression socks, and how do they work?

Compression socks are specially designed to apply gentle pressure to your legs and ankles. This helps improve blood flow from your legs to your heart, reduce swelling, and alleviate discomfort. They are commonly used to prevent and treat varicose veins, deep vein thrombosis (DVT), and other circulatory issues.

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2. Who can benefit from wearing compression socks?

Compression socks can benefit a wide range of people, including those who stand or sit for long periods, athletes, pregnant women, individuals with varicose veins or other circulatory issues, and travelers on long flights. They help reduce leg pain, swelling, and fatigue.

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3. How do I choose the right size compression socks?

To find the correct size, measure the circumference of the widest part of your calf. Then, compare these measurements to the size chart provided on our website. If you're in between sizes, it's usually best to choose the larger size for comfort.

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4. How do I care for my compression socks?

To extend the life of your compression socks, hand wash them in cold water with mild detergent and lay them flat to dry. Avoid using bleach, fabric softeners, or ironing them, as these can damage the fabric and reduce their effectiveness.

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5. Can I wear compression socks all day?

Yes, compression socks are designed to be worn throughout the day. However, it's essential to follow the recommendations of your healthcare provider, especially if you have specific medical conditions. Generally, it's a good idea to take them off before going to bed unless advised otherwise by a doctor.

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6. How long will it take to receive my order?

We aim to ship all orders within 5 days anywhere in South Africa. Once your order is dispatched, you'll receive a tracking number to monitor its progress. If you have any concerns about your order, feel free to contact our customer support team.

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7. What is your return policy?

If you're not satisfied with your purchase, you can return unworn and unwashed compression socks within 30 days of delivery for a full refund or exchange. Please contact our customer service team to initiate the return process and receive instructions on how to send back your items.